In case of any questions/ doubts, feel free to call our office, between 10AM-6PM (Monday - Saturday)
You can call our Customer Care on +91-9900038442 / 3 between 10AM - 6PM Indian Standard Time (IST) - Standard charges of your telephony service provider apply for calls to this number
Grievance Redressal - To report an issue or file a complaint, please drop an email to: [email protected]
In case you are visiting the Art of Living International center then you can also walk in to our office and speak to our representatives.
How It Works — Your Guide to The Art of Living Matrimony
Welcome to The Art of Living Matrimony. This page explains how our platform works, what you can expect as a member, and how to make the most of your matrimonial search. Please read this guide carefully before subscribing.
Step 1: Create Your Profile
Register on The Art of Living Matrimony and create your matrimonial profile. Your profile includes your personal details, educational background, family information, and your preferences for a life partner. The information you provide is self-reported — please ensure it is accurate, as you are solely responsible for the information you submit.
Step 2: Choose a Subscription Plan
The Art of Living Matrimony offers a range of subscription plans. Each plan provides access to a defined set of platform features — including a specified number of connection requests and contact views — for the subscribed period. Subscription fees are charged for access to these features and tools, and not for guaranteed matrimonial outcomes, matches, or responses from other members. Please review the plan features at www.artoflivingmatrimony.org/plans] carefully before subscribing.
Step 3: Browse and Search Profiles
Use the platform's search and filter tools to browse profiles of registered members. You can filter by age, location, community, education, and other preferences. Please note:
Step 4: Send Connection Requests
When you find a profile of interest, you may send a connection request using your available connection request quota. The other member will receive a notification and may choose to accept or decline your request at their sole discretion. The Art of Living Matrimony cannot compel any member to accept a connection request or respond to any communication.
Step 5: Mutual Acceptance and Contact Sharing (Important — Please Read)
The Art of Living Matrimony operates on a mutual consent model for contact sharing. This is how it works:
Step 6: Connect and Communicate
Once mutual acceptance is established and contact details are shared, members may communicate directly. At this stage, The Art of Living Matrimony's role as a platform facilitator is fulfilled. All subsequent interactions between members are entirely the responsibility of the members themselves. Please refer to our Be-Safe Online guidelines for important safety advice before meeting or communicating with any member.
Step 7: Member Responsibility and Due Diligence
The Art of Living Matrimony does not conduct background checks on any member. Members are solely responsible for exercising their own discretion, due diligence, and personal judgment in all interactions. The Platform is not responsible for the character, conduct, or integrity of any member. Please refer to our Be-Safe Online page for detailed safety guidance.
Step 8: Grievance and Support
If you encounter any issue, have a query, or wish to report suspicious behaviour, please contact our support team:
Our Grievance Officer details are published as required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
